Free delivery on orders over $100 discount
After you place the order, the platform will verify the drawings with you to ensure the parameters are accurate, and ship the goods strictly according to the drawings and parameters.
Partially possible. Please contact us first to confirm the parameters and drawings. The platform will reply within 3-5 days regarding supply availability.
Yes, please contact us to confirm the product specifications first.
No, the picture is for reference only. please refer to the actual product specifications.
Yes, please contact us before coming. The cost will be at your own expense.
You can find the corresponding order in the personal center, click on the order number to enter the order details, and then you can find the logistics information of the order in the order details.
If you need to return, Please find the order in the user center and click on return.Then return the products. Customized products will not be refundable.
After applying for a refund in the user center, Then send the products to the following address:Unit 2903, Building 9, No. 130, Pingxiang Avenue, Honggutan District, Nanchang City, Jiangxi Province, China.When we receive the returned product, we will refund you as soon as possible.
We support PayPal online payment and credit card online payment, and we also support bank transfer to pay for order fees. If it is an online small order, it is recommended to use PayPal. If it is a bulk order, it is recommended to use bank transfer for payment to reduce the additional cost of payment.
You can check the status of your order in your backend to determine whether the payment was successful. If your payment has been deducted but the order status shows that it has not been paid, please contact us to handle it for you.
If you are unable to complete the order payment, please contact us and we will resolve it for you as soon as possible.
Our default transportation method is YunExpress. You can also negotiate the use of UPS, DHL or FedEx. If it is a bulk order, it can be negotiated to use air or sea freight to save shipping costs.
Yes, our goods can be shipped to various parts of the world. Delivery is possible in most regions, but in some regions, due to the inability of express delivery, we cannot ensure that all addresses can be shipped normally. If your order address cannot be delivered, we will notify you via email and arrange a refund for you.
Different modes of transportation have different timelines. The deadline for Yunexpress is 6 to 8 working days; UPS, DHL, FedEx have a time frame of approximately 4 to 6 working days; Air freight takes approximately 6 to 10 working days; The shipping time varies greatly depending on the region. Please contact us for confirmation.
By default, we will ship the goods to you within 1 to 4 working days. If your order is a bulk order or a customized product order, we will negotiate a delivery time with you.